Terms & Conditions

These Terms & Conditions govern your access to and use of the LOQORA® website (loqora.es) and the services described herein. By accessing or using this website, you agree to be bound by these terms in full. If you do not agree with any part of these terms, please refrain from using the website.

1. Introduction

The purpose of these Terms & Conditions is to establish the rules governing access to and use of the LOQORA® website, as well as the rights and obligations of users and LOQORA. These terms are intended to ensure transparent, lawful and responsible use of the website and the information it provides.

2. Scope

These Terms & Conditions apply to all visitors, users and clients who access or use the LOQORA® website. They govern every interaction with the site, including browsing, form submissions, content downloads and any other activity carried out through the domain loqora.es.

3. Services

LOQORA provides professional services in the field of operational consulting, business process automation, systems integration, workflow optimisation and technology solutions for businesses.

The specific scope, deliverables, timelines and commercial conditions of each engagement are defined individually with each client through separate proposals, contracts, statements of work, quotations or service agreements. Nothing on this website constitutes a binding offer to provide services.

4. Informational Nature of the Website

The information published on the LOQORA® website is provided for informational and commercial purposes only. It does not constitute professional advice, a binding contractual offer, or a guarantee of specific results. Users should not make business decisions solely on the basis of the content published on this site without obtaining personalised professional advice.

5. Proposals and Agreements

Any service engagement with LOQORA is subject to the execution of a separate written agreement, proposal, statement of work or quotation that sets out the specific terms, pricing, scope and conditions applicable to that engagement. In the event of any conflict between these Terms & Conditions and a specific written agreement, the terms of the specific written agreement shall prevail.

6. User Obligations

By using this website, users agree to:

• Use the website lawfully, responsibly and in good faith.
• Not attempt to disrupt, damage or interfere with the normal operation of the website or its underlying systems.
• Not access systems, data or areas of the website for which they are not authorised.
• Not use the website to transmit unlawful, harmful, threatening, abusive or otherwise objectionable material.
• Not reproduce, duplicate, copy, sell or exploit any part of the website for commercial purposes without express written consent.
• Ensure that any information provided through contact forms or other channels is accurate and truthful.

7. Intellectual Property

All content on the LOQORA® website — including but not limited to texts, graphics, logos, icons, images, audiovisual material, software, source code, designs, layouts and the LOQORA® name and brand — is the exclusive property of Dennis Melvin Hensen (operating under the commercial name LOQORA) or third parties who have authorised its use.

Such content is protected by Spanish and international intellectual and industrial property laws. Any reproduction, distribution, public communication, transformation or any other form of exploitation, in whole or in part, without the express prior written consent of the owner is strictly prohibited.

8. Limitation of Liability

LOQORA does not guarantee the continuous, uninterrupted or error-free availability of the website. The site is provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, LOQORA shall not be liable for:

• Any direct, indirect, incidental, special or consequential damages arising from the use of, or inability to use, the website.
• Any loss of profits, revenue, data, business opportunities or goodwill resulting from website use or downtime.
• Any inaccuracies, errors or omissions in the content published on the website.
• Any decisions taken by users based on the information provided on the website.

The user assumes full responsibility for any decisions made on the basis of the content of this website.

9. Third-Party Services

The LOQORA® website may contain links, references or integrations to third-party websites, platforms or services. These are provided for convenience and informational purposes only.

LOQORA does not control, endorse or assume any responsibility for the content, privacy practices, terms of use, availability or security of such third-party services. The inclusion of any link does not imply any association, partnership, sponsorship or approval by LOQORA. Users access third-party services at their own risk and should review the applicable terms and policies of those services.

10. Privacy and Data Protection

LOQORA is committed to protecting the personal data of its users in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD) and other applicable data protection legislation.

For detailed information on how personal data is collected, processed, stored and protected, as well as on users' rights and how to exercise them, please refer to our Privacy Policy and Cookie Policy.

11. Modifications

LOQORA reserves the right to update, modify or replace these Terms & Conditions at any time, without prior notice. Changes will take effect immediately upon publication on this page. The date of the last update will always be indicated at the bottom of the page. Continued use of the website after any such changes constitutes acceptance of the revised terms. Users are encouraged to review this page periodically.

12. Applicable Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Spain. Any dispute, controversy or claim arising out of or in connection with these terms, or the use of the LOQORA® website, shall be submitted to the exclusive jurisdiction of the courts and tribunals of the city of Barcelona, Spain, to which the parties expressly submit, waiving any other jurisdiction that may correspond to them, unless mandatory consumer-protection rules provide otherwise.

13. Contact

For any questions, requests or communications relating to these Terms & Conditions, please contact:

Dennis Melvin Hensen — LOQORA
Barcelona, Spain
Email: info@loqora.es
Website: loqora.es